Send me a message, include the level of importance and I’ll respond as soon as I can. I’m busy, but available to talk about the project I’m working on.I’m available and you can talk to me now about anything. #MICROSOFT TEAMS KEEPS SAYING IM AWAY HOW TO#State your communication preferences, so that when people need to contact you while you status is “Busy”, “Away”, or “Do Not Disturb”, they know how to reach you. Your definition of urgent and important are more specific to the way you work and your role. But how many times is your status showing “Busy” or “In a Meeting”, and you’re actually available? You probably have your preferences for how you want to be contacted. Microsoft Teams offers a few online statuses and by the name of their label, the meaning appears to be clear. I’ll discuss future and planned availability later in this post. Your online status is the most effective way to show your availability right now. While I’ll use Microsoft Teams and other Microsoft 365 services to discuss practical ways to manage availability, the principles can be applied to tools from other productivity platforms. The principles I’ll outline in this post will be helpful in any modern workplace environment. We can plan time to be available to connect, when we need to collaborate or just be available in the moment, when someone wants to connect with us. We can achieve more through planned periods of deep work when concentration is required. Managing our availability has positive impacts to our productivity, sense of connection and engagement with our team. Interruption’s impact on morale is through feeling less productive, tasks take longer to complete or are left unfinished. Isolation affects morale, feeling disconnected from the team and leads to disengaged team members. When this culture is prevalent, people become reactive in their work and planned work is laid aside.Both isolation and interruption impact productivity. Whether due to urgency of a task, or a self-focused drive to complete a task, availability is ignored and we send a chat message or make a call. We can’t trust availability indicators when they appear to constantly show as ‘Busy’.
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